| Privacy Policy
Last updated January 01, 2024
This privacy policy for Double Symmetry GmbH (doing business as Blaze) ("we", "us", or "our"), describes how and why we might collect, store, use, and/or share ("process") your information when you use our services ("Services"), such as when you:
- * Visit our website at https://runblaze.dev, or any website of ours that links to this privacy policy
- * Engage with us in other related ways, including any sales, marketing, or events
Questions or concerns? Reading this privacy policy will help you understand your privacy rights and choices. If you do not agree with our policies and practices, please do not use our Services. If you still have any questions or concerns, please contact us at privacy@doublesymmetry.com.
Summary of key points
What personal information do we process? When you visit, use, or navigate our Services, we may process personal information depending on how you interact with us and the Services, the choices you make, and the products and features you use.
Do we process any sensitive personal information? We do not process sensitive personal information.
Do we receive any information from third parties? We do not receive any information from third parties.
How do we process your information? We process your information to provide, improve, and administer our Services, communicate with you, for security and fraud prevention, and to comply with law.
How do we keep your information safe? We have organizational and technical processes and procedures in place to protect your personal information. However, no electronic transmission over the internet or information storage technology can be guaranteed to be 100% secure.
What are your rights? Depending on where you are located geographically, the applicable privacy law may mean you have certain rights regarding your personal information.
1. What information do we collect?
Personal information you disclose to us
We collect personal information that you voluntarily provide to us when you register on the Services, express an interest in obtaining information about us or our products and Services, when you participate in activities on the Services, or otherwise when you contact us.
Personal Information Provided by You. The personal information that we collect depends on the context of your interactions with us and the Services, the choices you make, and the products and features you use. The personal information we collect may include:
- * Email addresses
- * Names
Sensitive Information. We do not process sensitive information.
Payment Data. We may collect data necessary to process your payment if you make purchases, such as your payment instrument number, and the security code associated with your payment instrument. All payment data is stored by Lemon Squeezy LLC. You may find their privacy policy at https://www.lemonsqueezy.com/privacy.
Information automatically collected
We automatically collect certain information when you visit, use, or navigate the Services. This information does not reveal your specific identity (like your name or contact information) but may include device and usage information, such as your IP address, browser and device characteristics, operating system, language preferences, referring URLs, device name, country, location, information about how and when you use our Services, and other technical information.
The information we collect includes:
- * Log and Usage Data – Service-related, diagnostic, usage, and performance information our servers automatically collect when you access or use our Services.
- * Device Data – Information about your computer, phone, tablet, or other device you use to access the Services.
- * Location Data – Information about your device's location, which can be either precise or imprecise.
2. How do we process your information?
We process your personal information for a variety of reasons, depending on how you interact with our Services, including:
- * To facilitate account creation and authentication and otherwise manage user accounts.
- * To deliver and facilitate delivery of services to the user.
- * To respond to user inquiries/offer support to users.
- * To send administrative information to you.
- * To fulfill and manage your orders.
- * To protect our Services.
- * To identify usage trends.
- * To save or protect an individual's vital interest.
3. What legal bases do we rely on?
We only process your personal information when we believe it is necessary and we have a valid legal reason (i.e., legal basis) to do so under applicable law, like with your consent, to comply with laws, to provide you with services to enter into or fulfill our contractual obligations, to protect your rights, or to fulfill our legitimate business interests.
If you are located in the EU or UK:
- * Consent – We may process your information if you have given us permission to use your personal information for a specific purpose.
- * Performance of a Contract – We may process your personal information when we believe it is necessary to fulfill our contractual obligations to you.
- * Legitimate Interests – We may process your information when we believe it is reasonably necessary to achieve our legitimate business interests.
- * Legal Obligations – We may process your information where we believe it is necessary for compliance with our legal obligations.
4. When and with whom do we share your personal information?
We may share your data with third-party vendors, service providers, contractors, or agents ("third parties") who perform services for us or on our behalf and require access to such information to do that work.
We also may need to share your personal information in the following situations:
- * Business Transfers – We may share or transfer your information in connection with, or during negotiations of, any merger, sale of company assets, financing, or acquisition of all or a portion of our business to another company.
5. Do we use cookies?
We may use cookies and similar tracking technologies (like web beacons and pixels) to access or store information. Specific information about how we use such technologies and how you can refuse certain cookies is set out in our Cookie Notice.
6. How long do we keep your information?
We will only keep your personal information for as long as it is necessary for the purposes set out in this privacy policy, unless a longer retention period is required or permitted by law (such as tax, accounting, or other legal requirements). No purpose in this policy will require us keeping your personal information for longer than three (3) months past the termination of the user's account.
When we have no ongoing legitimate business need to process your personal information, we will either delete or anonymize such information, or, if this is not possible, then we will securely store your personal information and isolate it from any further processing until deletion is possible.
7. How do we keep your information safe?
We have implemented appropriate and reasonable technical and organizational security measures designed to protect the security of any personal information we process. However, despite our safeguards and efforts to secure your information, no electronic transmission over the Internet or information storage technology can be guaranteed to be 100% secure, so we cannot promise or guarantee that hackers, cybercriminals, or other unauthorized third parties will not be able to defeat our security and improperly collect, access, steal, or modify your information.
8. Do we collect information from minors?
We do not knowingly solicit data from or market to children under 18 years of age. By using the Services, you represent that you are at least 18 or that you are the parent or guardian of such a minor and consent to such minor dependent's use of the Services. If we learn that personal information from users less than 18 years of age has been collected, we will deactivate the account and take reasonable measures to promptly delete such data from our records.
9. What are your privacy rights?
In some regions (like the EEA, UK, Switzerland, and Canada), you have certain rights under applicable data protection laws. These may include the right (i) to request access and obtain a copy of your personal information, (ii) to request rectification or erasure; (iii) to restrict the processing of your personal information; (iv) if applicable, to data portability; and (v) not to be subject to automated decision-making.
Withdrawing your consent: If we are relying on your consent to process your personal information, you have the right to withdraw your consent at any time. You can withdraw your consent at any time by contacting us at privacy@doublesymmetry.com.
Account Information
If you would at any time like to review or change the information in your account or terminate your account, you can contact us using the contact information provided. Upon your request to terminate your account, we will deactivate or delete your account and information from our active databases. However, we may retain some information in our files to prevent fraud, troubleshoot problems, assist with any investigations, enforce our legal terms and/or comply with applicable legal requirements.
If you have questions or comments about your privacy rights, you may email us at privacy@doublesymmetry.com.
10. Controls for Do-Not-Track features
Most web browsers and some mobile operating systems and mobile applications include a Do-Not-Track ("DNT") feature or setting you can activate to signal your privacy preference not to have data about your online browsing activities monitored and collected. At this stage no uniform technology standard for recognizing and implementing DNT signals has been finalized. As such, we do not currently respond to DNT browser signals or any other mechanism that automatically communicates your choice not to be tracked online.
11. Data handling in Virtual Machines (VMs)
Data Responsibility: We prioritize the privacy and security of our users. It's important for users to understand that while our virtual machines (VMs) provide a powerful and isolated environment for computing tasks, we do not assume responsibility for the data shared, processed, or entered during the use of these VMs. Users are solely responsible for the information they choose to handle, share, or input while utilizing our VM services.
Data Wiping Policy: To ensure the privacy and security of our users, we adhere to a strict data wiping policy. After every job or session, all data within our VMs is thoroughly wiped and cannot be recovered. This process is automated and ensures that each new job starts in a clean and secure environment, free from any residue of previous tasks.
No Data Storage: In line with our commitment to privacy and security, we do not store any data from user sessions within the VMs. Once a job is completed and the data is wiped, there are no backups or archives created. This policy is designed to protect the integrity and confidentiality of your data.
User Acknowledgment: By using our VM services, users acknowledge and agree to these terms. It is the user's responsibility to ensure that sensitive data is handled appropriately and that any necessary backups or copies are managed by the user, outside of the VM environment.
12. Do we make updates to this policy?
We may update this privacy policy from time to time. The updated version will be indicated by an updated "Revised" date and the updated version will be effective as soon as it is accessible. If we make material changes to this privacy policy, we may notify you either by prominently posting a notice of such changes or by directly sending you a notification. We encourage you to review this privacy policy frequently to be informed of how we are protecting your information.
13. How can you contact us about this policy?
If you have questions or comments about this policy, you may email us at privacy@doublesymmetry.com
14. How can you review, update, or delete the data we collect?
Based on the applicable laws of your country, you may have the right to request access to the personal information we collect from you, change that information, or delete it. To request to review, update, or delete your personal information, please contact us at: privacy@doublesymmetry.com.